Automating the Customer Journey

Operator Roundtable: Automating the Customer Journey

[vc_video link="https://www.youtube.com/watch?v=RkZ8SHewGiA&ab_channel=swivl" align="center"] swivl co-founders, Mason Levy (CEO) and Rodolfo Ramirez (COO), are joined by Davida Gaffney, Web Product Manager for StorageMart, and Raheem Amer, SVP of Operations for Devon Self Storage, to detail the importance of stepping into your…

Microsoft Teams swivl App

How to use Microsoft Teams to supplement your Contact Center

The ability to deal with and rapidly resolve incoming issues while providing a personal touch in the sales process is a hallmark trait of productive organizations – especially in this recent transition to a digital work environment.  While traditional chat…

Integrate swivl’s AI-powered Chatbot with HubSpot

swivl's HubSpot Integration Capture more leads and provide contextual help with a dynamic, AI-powered chatbot & live chat using swivl. Key Benefits Capture more leads on your website with swivl's easy-to-use and powerful AI-powered chatbot and automation tools. Teams can…

Demystifying the Data Science Process

Data science, a fairly new, complex, and rapidly growing field boils down to a somewhat simple concept: the scientific method. The scientific method is a process for experimentation that explores observations and answers questions. There are as many versions of…

AI chatbot, swivl's customer success software

Implementing a Chatbot for your WooCommerce website

Note: This article was originally posted on write2market.com   One of our customers, SmartScoot.com sells $2,299 lightweight electric mobility scooters online. Several years ago we added live chat using Purechat to their WordPress/Woocommerce website to provide better ‘real-time’ online support. Purechat has…

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