An Operator’s Blueprint To Build An Unmanned Facility

Welcome to the Operator’s BluePrint to “Building an Unmanned Facility” — the all-in-one resource of all the tools accessible to an operator to run their business more efficiently.
Self Storage is truly on a rocket ship 🚀 Just a few months ago the The New York Times shed light on the industry with their feature: “A Race for Space: Self-Storage Is Booming”

In the past, our team at swivl has published reports covering consumer demand, trends like automation and artificial intelligence, and how facility operators are adapting to it all.

What did we find?

Operators continue to look for innovative ways to stand out within a growing competitive landscape.

This is why we have decided to compile a true technology landscape of the tools an Operator, big or small, can leverage to be able to compete in this fast growing industry.

Our goal is to continue to update this with new resources and educate you on the best way to utilize them.

Back of Office

The back of office tech stack is the core of running and streamlining any Self Storage facility operations. These tools help businesses easily manage, monitor, and run the operations of individual self-storage units or site-wide facilities.

These solutions can increase a company's accuracy of operations, revenue, and tenant account management and support measures.

Facility Management Software
Self Storage Manager
Sitelink
Hummingbird
StorEdge
Easy Storage Solutions
Stora
DomicoCloud
Storage Commander
Yardi Breeze
ManageSpace
Cubby
Storeganise

Contact Center
Call Potential
Open Tech
XPS Solutions
Ring Central
Call Here
swivl
C3

Auctions Platform
Storage Auctions
Storage Treasures
American Auctioneers
SelfStorageAuction.com

Payment Processing
Storable Payments
CSG Forte
Storage Commander
Easy Storage Solutions
Self Storage Manager
Global payments Integrated
INSOMNIAC™ XpressCollect & XpressPay
Stripe (API)

Tenant Protection
MiniCo
Safestor
Storable
SBOA Tenant Insurance
SafeLease
Ponderosa Insurance Agency
Xercor Insurance Services, LLC

Online Presence

The rise of digital marketing has created different touch-points for customers to engage with your brand. The goalposts have shifted and prospects are now further down the marketing funnel when they eventually talk to your store team. They will have already visited your website, read some reviews, and perhaps browsed through your rates.

Website
StoragePug
Storagely
G5
Mariposa
Automatit
Go Local Interactive
Yardi Breeze
StoreCore
StorEdge

Analytics | Insights
Google Analytics
Google Search Console
Power BI
Facebook Ads (Paid)
Radius | Union Realtime
Yardi Matrix
StorTrack
Domo
Storagely

Reputation Management
Google My Business
swivl
Podium
Storagely
Reputation
G5

Omni-channel Communication
swivl
LivePerson
XPS Chat
Open Tech Chat
Podium
Birdeye

Listing | Marketplaces
Sparefoot
StorageArea
Storage.com
Google My Business
U-Haul Self Storage Affiliate Network
Yelp
TSSA Facility Locator
Your Storage Finder
Find Self Storage Units Nearby
RentCafe

Digital Leasing
Sitelink
StorEdge
Easy Storage Solutions
Syrasoft
Storage Commander
QuikStor Security and Software
Unit Trac
Self Storage Manager
Tenant
Web Self Storage
Domico Software
Cubby
Storganise

Email Marketing
StoragePug
G5
MailChimp
Easy Storage Solutions
Klaviyo
Marketing360
Storagely

Facility Operations

Self-storage businesses are using state of the art hardware and software tools to enable teams to pour time and effort into high-value tasks. Without the support of workflow automation tools, these tasks would end up on the back-burner. Check out the following tools that are helping other operators streamline facility operations by helping to reduce operating costs and drive a renewed focus on their customer’s experience.

Access Control
Nokē by Janus International
PTI Security Systems
Storable
SpiderDoor
Insomniac CIA
Sentinel Systems Corp.
QuikStor Security and Software
Stor-Guard

Security Features
Storage Commander
Storage Defender
PTI Security Systems
Sentinel Systems Corp.
Insomniac SmartEye
QuikStor Security and Software

Kiosks
OpenTech
KISS Solutions
Advanced Kiosks
Kiosks Information Systems

Locks
KISS Solutions
DaVinci Locks
Chateau Products Inc.
BearBox
Entryfy
INSOMNIAC CIA Access Control
Janus Noke Smart Entry
Masterlock
Paxton Net2
PTI Security Systems
Salto XS4
SC Solutions
Sensorberg
Sentinel Systems
SpiderDoor
Stor-Guard
Tapkey
unloc.app

Remote Management
Store Ease Virtual Management
KISS Solutions
XPS Solutions
Call Potential

Educational Resources