The ability to deal with and rapidly resolve incoming issues while providing a personal touch in the sales process is a hallmark trait of productive organizations – especially in this recent transition to a digital work environment. While traditional chat…
As technology evolves, the ways people interact with it also changes. Internet searches have become exponentially easier. It wasn’t long ago that what you typed into a search bar had to be very specific and would often yield strange and…
Data science, a fairly new, complex, and rapidly growing field boils down to a somewhat simple concept: the scientific method. The scientific method is a process for experimentation that explores observations and answers questions. There are as many versions of…
The self-storage industry has come a long way in the past ten years, with big data being a key driver in taking the industry to the next level. During these unprecedented times, most facilities have seen upticks in occupancy since…
Data and Machine Learning: The Importance of High-Quality Training Data We have all heard the old adage that practice makes perfect, but the reality is that perfect practice makes perfect. It is this refined take on the importance of quality practice…
Making the Build v. Buy Decision for a Natural Language Processing Tool Build or Buy? Bring your company up to speed with Machine Learning-powered Conversational Platforms. Machine Learning and Natural Language Processing have become more accessible than ever before, but…
Natural language processing (NLP) is an extremely powerful form of machine learning (ML.) This technique allows machines to interact with human language. This tech exists in many popular forms of AI. For example, virtual assistants like Siri and Alexa were…
AI has many applications in business. Machine learning (ML) and other AI techniques are quickly becoming the norm in many industries. It can improve business performance by improving efficiency and automating a wide array of tasks. It may seem difficult…
Customer Chatbot Conversation Chatbots and conversational marketing are enabling companies to make great strides into improving customer experience. “Do you integrate with my CMS? How do I update my billing info? Will this platform play nicely with our newest shiniest…
The rise of AI and machine learning (ML) has led to an explosion of new companies. ML is being applied to a huge number of problems in many different industries. These include healthcare, enterprise software, cybersecurity, consumer products, and much…
