Why Businesses need to Start Thinking of Conversations as Content

Customer Chatbot Conversation Chatbots and conversational marketing are enabling companies to make great strides into improving customer experience.  “Do you integrate with my CMS?  How do I update my billing info? Will this platform play nicely with our newest shiniest…

New machine learning startups are opening every day thanks to creative individuals.

25 Machine Learning Startups to Follow

The rise of AI and machine learning (ML) has led to an explosion of new companies. ML is being applied to a huge number of problems in many different industries. These include healthcare, enterprise software, cybersecurity, consumer products, and much…

AI in Customer Service

How AI Is Revolutionizing Customer Service

More businesses than ever are using artificial intelligence (AI) to optimize performance. One of the most rapidly growing applications of AI in business is ensuring customer success (CS). This is an essential component of any business, yet one that is…

Human in the loop allows constant changes and updates to ML models based on real-world information.

What is Human in the Loop?

The power of machine learning (ML) is quite amazing. It allows us to overcome seemingly hopeless obstacles. It can do tedious work rapidly, and find unexpected solutions. ML often has an uncanny ability to predict and recognize important features. However,…

Google's deep dream show's the odd ways computers perceive images.

10 Powerful Ways to Use AI in Your Marketing

Artificial intelligence (AI) is a rapidly growing field. It promises to provide benefits to nearly every business. This field has risen to prominence with the increase in big data, cheap computing, and fast internet. As most businesses move to a…

Which is a Better Option: AI-Powered or Rule-Based Chatbots?

Navigate to your favorite online domain, and you most likely can see conversational interfaces that are either an AI-Powered or Rule-Based Chatbot.  These conversational interfaces are crushing it online.  Companies are eagerly adopting these tools to improve customer engagement and…

Your voice assistant chaperones

The Big Three for Artificial Intelligence Voice Recognition

Welcome to the Party, here are your voice assistant chaperones. It's hard to pinpoint the exact path that Artificial Intelligence Voice Recognition will take.  But with companies such as Google, Amazon, and Microsoft making huge strides in voice assistants and…

Implementing AI within the MELDS framework

Implementing AI within the MELDS framework

Supervised Machine Learning In Paul R. Daugherty and H. James Wilson’s book Human + Machine: Reimagining Work in the Age of AI the authors describe five principles they deem necessary for companies to succeed in the burgeoning age of Artificial…