How to create a better customer experience

Businesses lose $102B due to churn, not because a customer didn’t like the product, but simply due to a bad experience. Our team at swivl is committed to helping companies reduce churn and grow revenues by personalizing and optimizing each…

What is Long-tail Customer Success and why you should care?

Shift Focus to Meet Customer Expectations. As a business owner or executive, you’ve probably put processes in place that help you scale the product or service you are providing to your customers. But, every rapidly-growing company who is scaling operations…