[vc_video link="https://www.youtube.com/watch?v=RkZ8SHewGiA&ab_channel=swivl" align="center"] swivl co-founders, Mason Levy (CEO) and Rodolfo Ramirez (COO), are joined by Davida Gaffney, Web Product Manager for StorageMart, and Raheem Amer, SVP of Operations for Devon Self Storage, to detail the importance of stepping into your…
The ability to deal with and rapidly resolve incoming issues while providing a personal touch in the sales process is a hallmark trait of productive organizations – especially in this recent transition to a digital work environment. While traditional chat…
As technology evolves, the ways people interact with it also changes. Internet searches have become exponentially easier. It wasn’t long ago that what you typed into a search bar had to be very specific and would often yield strange and…
swivl's HubSpot Integration Capture more leads and provide contextual help with a dynamic, AI-powered chatbot & live chat using swivl. Key Benefits Capture more leads on your website with swivl's easy-to-use and powerful AI-powered chatbot and automation tools. Teams can…
Data science, a fairly new, complex, and rapidly growing field boils down to a somewhat simple concept: the scientific method. The scientific method is a process for experimentation that explores observations and answers questions. There are as many versions of…
The self-storage industry has come a long way in the past ten years, with big data being a key driver in taking the industry to the next level. During these unprecedented times, most facilities have seen upticks in occupancy since…
Data and Machine Learning: The Importance of High-Quality Training Data We have all heard the old adage that practice makes perfect, but the reality is that perfect practice makes perfect. It is this refined take on the importance of quality practice…
NLP: What is it and what is it used for? As we all know, language plays a critical role in our society. It is the medium for humans to exchange ideas and communicate their feelings with each other. Over the…
Making the Build v. Buy Decision for a Natural Language Processing Tool Build or Buy? Bring your company up to speed with Machine Learning-powered Conversational Platforms. Machine Learning and Natural Language Processing have become more accessible than ever before, but…
Note: This article was originally posted on write2market.com One of our customers, SmartScoot.com sells $2,299 lightweight electric mobility scooters online. Several years ago we added live chat using Purechat to their WordPress/Woocommerce website to provide better ‘real-time’ online support. Purechat has…
