Why Businesses need to Start Thinking of Conversations as Content

Customer Chatbot Conversation Chatbots and conversational marketing are enabling companies to make great strides into improving customer experience.  “Do you integrate with my CMS?  How do I update my billing info? Will this platform play nicely with our newest shiniest…

There are many interesting applications of machine learning being developed and used today.

Top 11 Most Interesting Machine Learning Applications

Machine learning (ML) is an amazing field that enables a huge number of powerful and interesting techniques. ML is a broad field that has applications in many areas. From image processing to conservation, ML provides unique solutions to problems old…

AI in Customer Service

How AI Is Revolutionizing Customer Service

More businesses than ever are using artificial intelligence (AI) to optimize performance. One of the most rapidly growing applications of AI in business is ensuring customer success (CS). This is an essential component of any business, yet one that is…

AI bots changing digital marketing

How AI Bots Are Changing Digital Marketing

The digital marketing industry is undergoing massive changes in response to the development of new technologies. Artificial intelligence (AI) has the power to automate and streamline a growing number of tasks. AI bots are powerful tools, catalyzing changes throughout the…

Human in the loop allows constant changes and updates to ML models based on real-world information.

What is Human in the Loop?

The power of machine learning (ML) is quite amazing. It allows us to overcome seemingly hopeless obstacles. It can do tedious work rapidly, and find unexpected solutions. ML often has an uncanny ability to predict and recognize important features. However,…

Choosing the right AI software for your business can be an overwhelming task.

How to Choose AI Software

There is no question that artificial intelligence (AI) is being used in a rapidly growing number of industries. This technology has experienced an explosion of industry adoption in the last five years. AI technologies have existed for decades. However, recent…

Google's deep dream show's the odd ways computers perceive images.

10 Powerful Ways to Use AI in Your Marketing

Artificial intelligence (AI) is a rapidly growing field. It promises to provide benefits to nearly every business. This field has risen to prominence with the increase in big data, cheap computing, and fast internet. As most businesses move to a…

Which is a Best Option: AI-Powered or Rule-Based Chatbots?

Navigate to your favorite online domain, and you most likely can see conversational interfaces that are either an AI-Powered or Rule-Based Chatbot.  These conversational interfaces are crushing it online.  Companies are eagerly adopting these tools to improve customer engagement and…