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The Definitive Guide on How to Build a Chatbot

  All You Need to Know on How to Build a Chatbot and Deploy Conversational AI at Your Organization In recent years, conversational AI interfaces, like chatbots or voice bots, have seen an increase in adoption by a myriad of…

Self Storage Unit with Proptech

What is PropTech? (How To Leverage Property Technology)

Property technology, otherwise known as proptech, is a broad term used to describe the application of technology in the real estate industry. Proptech covers a range of applications and solutions, from online platforms that help people find and buy homes,…

Contact Center Vs Call Center: Key Differences in Self-Storage

Does your self-storage business need a contact center or a call center? While many choose to use these terms interchangeably, there are some important differences in how contact centers and call centers approach delivering exceptional customer experiences for renters. This…

An OS for Self Storage

5 Benefits of a Fully Automated Self-Storage Facility

Are you interested in uncovering the potential benefits of a fully automated self-storage facility? You have come to the right place. In this article, we are going to take a look at how operators and renters can benefit from fully…

swivl Blog Featured Image Storelocal

Storelocal Deploys swivl’s AI Assistant to Enhance Customer Experience

[vc_row][vc_column][vc_column_text]Storelocal deploys swivl in over 50+ branded properties. Storelocal Now Leveraging swivl's AI Assistant on their Website We are pleased to announce that swivl and Storelocal are partnering. Both companies leverage Mariposa, Tenant Inc.’s website platform, to deploy our Self Storage…

Automating the Customer Journey

Operator Roundtable: Automating the Customer Journey

swivl co-founders, Mason Levy (CEO) and Rodolfo Ramirez (COO), are joined by Davida Gaffney, Web Product Manager for StorageMart, and Raheem Amer, SVP of Operations for Devon Self Storage, to detail the importance of stepping into your customer’s shoes and…

Microsoft Teams swivl App

How to use Microsoft Teams to supplement your Contact Center

The ability to deal with and rapidly resolve incoming issues while providing a personal touch in the sales process is a hallmark trait of productive organizations – especially in this recent transition to a digital work environment.  While traditional chat…

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