Storagely + swivl: The Future of Self Storage AI Solutions Is Here

Artificial Intelligence (AI) isn’t science fiction anymore. It’s revolutionizing the world today. Every industry has to adapt, and that includes self-storage. No more inefficient operations. No more bottomless paperwork piles. Happier tenants. AI storage solutions are changing how self storage facilities operate. And with swivl’s new partnership with Storagely, the best just got better.

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We’ve Made a Friend—You’ve Got the Benefits 

Storagely is dedicated to helping storage operators rent more units online, streamline operations, and stand out in a competitive market. Teaming up with swivl takes that mission to the next level.

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All Storagely customers on the Professional tier or higher will get access to a suite of powerful swivl features—at no additional cost. Yes, you read that right—no extra fees, just extra value. Together, Storagely and swivl create a seamless experience for both operators and tenants. While Storagely’s search-optimized websites and lightning-fast checkout process drive more online rentals, swivl’s AI platform keeps the conversation going, answers questions 24/7, and ensures no lead slips through the cracks. The result? Facilities that use both platforms see higher conversion rates and increased online revenue.

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AI-Powered Customer Engagement by swivl

swivl is the self storage industry’s leading conversational AI platform. With cutting-edge automation, swivl helps businesses grow their revenue, shrink their costs, and protect brand integrity. Thanks to its groundbreaking Self Storage Natural Language Processing (NLP) model, powered by proprietary data from over 3.2M customer conversations, the platform handles about 85% of all customer interactions, while just last year, facilitated over 435,000 reservations across 4,200 self storage locations. With swivl’s intelligent AI agent platform, you can streamline your customer service, sales, and operational workflows, allowing your brand to scale efficiently. 

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Storagely + swivl: A Dream Team for Self Storage Success

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When swivl’s AI solutions integrate with Storagely’s data-driven rental platform, the result is a powerhouse system designed to drive revenue and enhance customer experience. Why don’t we look at the stats?

• Storagely’s rental platform lets you rent a unit in just 30 seconds. Clients see an 85% boost in online rentals, a 45% increase in overall rentals, and a 30% recovery of abandoned cart rentals.
• swivl of course automates 85% of interactions. Beyond that it achieves a 25% reservation rate, a 13% decrease in service calls, 12% web engagement, and a 6% escalation rate.

Combine that, and you have a lean, mean, revenue-generating machine. With a 24/7 AI chatbot and an online rental system for your website, it will rent while you sleep. Facilities that use both platforms see increased revenue online and higher conversion rates. Who wouldn’t want that?

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Innovative swivl Features Now Available to Storagely Customers

Unit Connect.

Storagely and swivl are proud to offer Unit Connect, a game-changing feature that streamlines the rental process. With Unit Connect, potential tenants can chat with swivl’s AI assistant, browse available units with pre-populated details, and reserve instantly—eliminating wait times and friction in the rental process.

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AI-Powered Web Chatbots.

Stay connected with tenants 24/7 using swivl’s AI-powered chatbots, which offer automated responses, live agent escalation, and seamless tenant engagement across WebChat, SMS, Facebook, and Voice.

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FMS Integration.

Say goodbye to disconnected tools. swivl syncs seamlessly with popular Facility Management Software (FMS) systems like Sitelink, Cubby, and StorEdge, ensuring accurate inventory management and lead conversion.

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CRM & Lead Management.

Capture, qualify, and track leads with swivl’s powerful CRM tools, ensuring no opportunity slips through the cracks.

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Live Chat & Smart Escalation.

Deliver efficient customer support with swivl’s proprietary queuing system, automatically connecting customers to the next available agent or escalating high-value leads to the sales team.

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Large Language Models (LLMs).

The new swivlCortex enables AI assistants to provide more specific, personalized responses using contextual data from customer profiles, conversation history, and knowledge graphs.

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Turnkey Industry Workflows.

Automate repetitive tasks and improve efficiency with 500+ pre-built workflows, including lead collection, inventory look-ups, and customer communication.

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Why Storagely + swivl is the Best Choice for Your Business

Storagely is the best website builder in self storage. swivl delivers best in class AI-powered customer engagement. Together, they create a seamless, revenue-driving solution designed for operators who want to stay ahead of the curve.

“This partnership is about bringing the best of both worlds to self storage operators. At Storagely, we're committed to helping our customers succeed online, and teaming up with swivl means they now have even more tools to drive revenue and improve the tenant experience. We're proud to partner with a company that shares our vision for innovation and customer success.” — Amanda DiGaspari, Cofounder & COO of Storagely

By integrating swivl’s smart automation into Storagely’s top-tier website technology, operators get a solution that pleases tenants and boosts revenue. Features like Unit Connect mean prospective tenants go directly to checkout after chatting.. Easier for your customers. Faster for your bottom line.

“Storagely's reputation for building top-tier websites aligns perfectly with our goal of delivering smart, automated solutions that engage customers. Working together was a natural fit. This partnership is more than just a tech integration – it's about creating real, measurable value for storage operators.” — Rodolfo Ramirez, Cofounder & CRO of swivl

What’s Next?

More tools and more revenue in reach? I’d call that a win-win. Want to take full advantage of this exciting partnership? Contact our team! We’re happy to walk you through it.

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Book a call today.

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