swivl and Cubby Partner to Redefine AI-Powered Customer Engagement in Self-Storage

At swivl, our goal has always been to equip self-storage operators with the AI-driven tools they need to operate more efficiently, increase revenue, and deliver standout tenant experiences. Today, we’re proud to announce a strategic integration with Cubby, the fastest-growing platform in self-storage for facility, revenue, and call management.

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This integration empowers Cubby users to harness swivl’s powerful AI automation, enabling them to engage tenants 24/7, convert more leads, and streamline operations—without additional staff or added complexity.

What This Integration Unlocks for Operators

Operators don’t need to choose between speed and service. By combining Cubby’s robust operational tools with swivl’s intelligent automation, storage teams can:

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1. Provide Instant, 24/7 Customer Support
Our AI handles tenant inquiries across web, SMS, email, and voice, delivering accurate, personalized answers in real time. That means fewer calls and faster resolutions for your team and your tenants.

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2. Capture and Convert Leads, Effortlessly
Every unanswered inquiry is a missed opportunity. swivl engages prospects in real time, guiding them from initial question to reservation and payment. No human follow-up required.

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3. Improve Operational Efficiency
By automating repetitive customer interactions, operators can reduce call volume, free up staff time, and focus on higher-value efforts, like growing occupancy and enhancing the tenant experience.

Why It Matters

This partnership is a major step forward for the self-storage industry.

"swivl is dedicated to redefining how self-storage operators interact with customers, and our partnership with Cubby aligns perfectly with that mission," said Mason Levy, CEO of swivl. "By bringing together swivl’s AI automation and Cubby’s industry-leading facility and revenue management tools, we’re enabling operators to work smarter, scale faster, and drive more revenue—all while delivering an unparalleled customer experience."

"By integrating swivl’s AI-powered communication tools with Cubby, we’re providing operators with even more ways to engage with customers and manage operations efficiently," said Matt Engfer, CEO of Cubby. "This partnership is a testament to both companies’ commitment to innovation in self-storage."

Now Available to All Operators

The swivl + Cubby integration is officially live and ready to help you:

• Reduce response times and automate customer engagement
  
  
• Capture more leads without more manual work
  
  
• Boost your call center and operational performance
  
  

Want to see how AI can transform your self-storage business? Visit tryswivl.com or cubbystorage.com to learn more.

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About swivl
swivl is an AI-powered platform purpose-built for the self-storage industry. From automated conversations to real-time lead capture, swivl helps operators convert more customers, streamline service, and operate at scale—across web, SMS, voice, and email.

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About Cubby
Cubby is a modern self-storage platform offering intuitive tools for facility management, revenue tracking, and call handling. Designed for scale, Cubby is trusted by top 100 operators and fast-growing brands across the industry.